This job description is intended to provide an overview of the requirements of the position. Operate in mentally and physically stressful situations. Must be able to tolerate areas containing second-hand smoke. Must be able to recognize and respond to individuals with questions. Run on level surfaces, as well as up and down stairs. Bend, jump, twist, crouch, grip and carry heavy loads. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Physical mobile with reasonable accommodations. Willingness to work any shift, any day, when necessary. Good understanding of how his/her job responsibilities relate to other areas of operation. Demonstrated ability in maintaining consistent, high quality guest service skills. Excellent interpersonal, customer service, leadership, communication, team building and problem-solving skills. 1 - 2 years food and beverage supervisory experience. Good oral and written communication skills. Ability to respond calmly and make rational decisions when required. Demonstrates our Service Spotlight behaviors: Initiates Friendly Greeting, Smiles and Makes Eye Contact, Demonstrates Upbeat and Positive Attitude, Checks for Satisfaction, Provides a Warm Farewell.Ībility to work independently and with a team.Maintains proper employee/employer relations.Supervises the front of the house employees in respective food & beverage outlets.Schedules employees to ensure the highest possible level of service.Ensures all areas are kept clean and in proper condition.Provides adequate training and tools for employees.Implements training programs that ensure high quality service.Ensures consistent, high quality service standards are maintained in areas of responsibility.

Harrah's gulf coast career